Treat you like you matter, no big sales pitch, even when you're just buying a used vehicle
I purchased a car yesterday from this dealership with salesman Jon Jorge. He was extremely helpful in assisting us to pick out a car, go through the financing process and then sending us out in our new car! I would highly recommend seeing him for your next new car purchase!
I had a great experience purchasing my car. Everyone was friendly and knowledgeable! I'm grateful for everyone that helped me that day, especially Casey Head!
I bought a car from John and all I have to say is wow. The level of service he provided was stunning; never did I feel like I was doing anything but having a conversation with an old friend. Usually this process is tedious and full of headaches but it was the exact opposite. Definitely my best car-buying experience hands down. I urge everyone in the market for a car-Infinity or not- to go here; you will be pleasantly surprised and feel right at home.
Excellent Customer Service! Casey Head was my Representative and he was kind, attentive, and made car shopping fun for once!!! Highly recommend! 5 Stars ⭐⭐⭐⭐⭐
I just leased a Qx50 from INFINITI of Northern Kentucky. I appreciate the fact that Chelsey was a no pressure/no hidden fees kind of person. As a woman and doing this car purchase on my own, I was a little intimidated. I had done all of my research, told her exactly what I wanted and within 24 hours it was in my driveway. I must add that they gave me a much better monthly payment than what I found in my own state of Indiana. I would highly recommend this 5 month old dealership. Also, when John came to my house to deliver the car and sign the paperwork....yes....I said, came to my house....he went over all the details and helped me learn all of the incredible features my car has to offer. What a great business, I truly appreciate it!
Searched for my specific car (Indigo Blue Q60) nationwide for 3 months. Finally found my car here at my price point. I am from Austin TX and worked with Chelsey Huff. She made my buying experience a great one. Couldn't imagine my experience if I was actually here locally. If you are in the market for an INFINITI or one of their used cars...I would strongly suggest looking at INFINITI of Northern Kentucky
Tina did an amazing job! She was helpful and found us exactly what we wanted. She was knowledgeable and took us on multiple test drives without putting any pressure on us to make a choice. When it finally came time to make the purchase, she and the rest of the INFINITI team worked with us to hit a number that made us feel comfortable.After visiting MANY different dealerships around town, INFINITI of Northern Kentucky was by far our best experience! We will definitely be coming back for our next car!